Printing a 10-page paper out after working on it for a couple of days is one kind of satisfaction for college students, and the work printing itself is never a hard work for anyone. However, there has been some trouble for students at Ashland University to print at the computer lab on Patterson’s second floor and the library, where most students go for working on papers and printing them out afterwards. 

Two major issues for students who had trouble with printing are the computers’ low speed and sometimes the disconnection between the computers and printers.

“I was going to print this paper for my English class and it took me like five minutes to log into the computer, and it was hard to open my document because the computer was so slow. I typed in my user name and password and clicked the “print” button, and it said something like the printing job could not be sent. Then I logged into another computer and started over,” said Joanne He, an AU student majoring Business Management.

Not all of the computers work that slowly in the lab and some of them are actually efficient enough to log in within one minute, but it is difficult to pick the right computer every time because they function unstably. A student may get the whole printing job done quickly with one computer, and returns to it next time finding it to be unbelievable slow. 

AU’s Information Technology group checks computers partially on campus over winter break and summer break, and they do not update all the computers at one time.

“We are always working on either updating software or updating the computers themselves,” said Jacob Firis, Senior Tech Support Specialist, “We do different parts all the time.”

In a short period of time, IT is going to upgrade the ones at Patterson’s computer lab, and hopefully it will help students print much faster and more easily. 

They have not yet received any request to do upgrade on computers at the library.